Now I have been absolutely loving Palmairas this summer! I have personally bought 2 pairs and can see another purchase before too long! I also bought a pair for my nan for her bday (very stylish lady) however the delivery company lost them!
What happened was I ordered two pairs at the same time. The package was delivered when I wasn't in and my lovely next door neighbour took them in for me (she runs a dance school next door and was in the middle of a class)
Well when she knocked that evening to give me my package she couldn't apologise more the packaging was very damaged and wripped at one end and if she hadn't been so busy she wouldn't have accepted it in that state! Anyway long story short one pair was missing! (Typically my nans bday pressie!) I was devastated as I was worried that I wouldn't be able to get a replacement and would end up fighting with the delivery company which we all know is usually the case and is futile!
I emailed the lovely ladies at Palmaira and they could not have been more helpful understanding or amazing! They offered me a replacement straight away and even though the ones I wanted weren't currently in stock they kept me updated and even offered a refund. I decided to wait as I knew nan really wanted them and I'm so pleased I did! They arrived this morning and I am so excited to give them to her!
Massive thanks and cannot rate their customer service more highly! Can absolutely expect more business from me! Fab
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